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Your team isn’t listening to you?

Workplace ER: Diagnosing Workplace Ailments. (Short blogs while I’m on vacation!)



Symptoms: Your team seemed to ‘hear’ you, but it’s clear they’re weren’t ‘listening’.


Diagnosis: Possible cause: we didn’t show them why the task is important to THEM. (They usually don’t care why the task is important to the organisation. This is normal.)

Treatment: Always ask…”what’s in it for them?”. Use Maslow’s Hierarchy of Needs to help you understand what their fundamental needs are. Then, use your imagination to relate the task to their level in the pyramid. This is the 'art' of leadership.


Maslow's Hierarchy of Needs

Always ask…”What’s in it for them?”

 
 
 

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Richardson HPS works with clients who are committed to the highest levels of performance in their respective fields. If this sounds like you or your team, please feel welcome to contact me.

Jason Richardson

+852 6676 5994

jason@richardsonhps.com

 
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