Our leadership is largely manifested through communication and it follows that, to a large degree, the effectiveness of our communication...

What percentage of your workplace performance is based on YOUR technical ability, versus the output of your TEAM as a whole? Think about...

One of the standout features of high performance teams is the concept of ‘team over self’. The All Blacks rugby team knows that everyone,...

Usually, we gather our people together for two reasons. Either to plan, or to brief. And these require us...the boss...to use VERY...

A lot of corporate mission statements are no more useful than the one pictured. Someone spent hours (and possibly a lot of money)...

Your staff will return from COVID restrictions wanting to continue flexible work practices, but don't make the mistake of believing...

RAAF Base Newcastle; Australia's Fightertown. A warm, sunny Friday afternoon in the spring of 1999. The smell of fresh cut grass,...

One of the keys to increasing agility in operations, whether your core business is warfare or running a chain of restaurants, is...

Find your micromanagers. Limit their potential INSIDE your organisation, or they will limit the potential OF your organisation. What’s...

I’m just starting to thaw out after a very moving dawn service on a chilly Melbourne morning. Walking away from the Shrine of...

How impulsive are you? How impulsive is the organization you lead? Think back to the times where you have made ‘snap decisions’…did you...

My F/A-18 patch was given to me at the end of my operational conversion. At face value, it can be viewed as a reward for surviving the...

Confident leaders delegate. Under confident micromanagers don’t. But, there is another more surreptitious type of boss…one who PRETENDS...

How: Allow your staff to see your own vulnerability. (Builds trust) Don't fire them if they initially underperform. Nurture them. (we...

How would you rate the quality of the decisions you and your team make under stress? Right from the start of military flying training,...

Workplace ER: Diagnosing workplace ailments. Symptoms: The same execution errors are made over and over again. Diagnosis: Two main...

Workplace ER: Diagnosing Workplace Ailments. (Short blogs while I’m on vacation!) Symptoms: Your team seemed to ‘hear’ you, but it’s...

Workplace ER: treating workplace ailments. Symptoms: You ask your staff how things are going. Smiles, gentle nodding of heads, and...

As a teenager at the Australian Defence Force Academy, I was taught a very simple leadership model which is very useful in helping us...

Dealing with inherent authority gradients. As an airline captain in Asia, I deal with two very different communication landscapes. The...